Contact

We’re here to help.

Questions about getting started, navigating your account or understanding the program? We're happy to help you find the right next step.

General support

support@vida-meds.com

For questions about the website, enrollment, billing and account access.

Business correspondence address

3315 Burke Rd #250
Pasadena, TX 77504

For written correspondence. This is not a clinic or pharmacy location.

Existing patients

For treatment, prescriptions, side effects or other confidential medical matters, sign in to your secure patient portal and contact your care team through the approved channel.

Patient Login

New to Vida Meds

Begin with a secure intake. A licensed clinician reviews your information and guides the next step.

See If You Qualify

Keep medical details out of email

Please don’t send sensitive medical history, prescriptions, test results or identification documents by ordinary support email. Your care team can receive them securely through the patient portal.

Not an emergency service

Vida Meds support is not an emergency service. For an emergency, call 911.