Contact
We’re here to help.
Questions about getting started, navigating your account or understanding the program? We're happy to help you find the right next step.
General support
support@vida-meds.comFor questions about the website, enrollment, billing and account access.
Business correspondence address
3315 Burke Rd #250Pasadena, TX 77504
For written correspondence. This is not a clinic or pharmacy location.
Existing patients
For treatment, prescriptions, side effects or other confidential medical matters, sign in to your secure patient portal and contact your care team through the approved channel.
Patient LoginNew to Vida Meds
Begin with a secure intake. A licensed clinician reviews your information and guides the next step.
See If You QualifyKeep medical details out of email
Please don’t send sensitive medical history, prescriptions, test results or identification documents by ordinary support email. Your care team can receive them securely through the patient portal.
Not an emergency service
Vida Meds support is not an emergency service. For an emergency, call 911.