Policy
Terms of Use
Last updated October 25, 2026
Using our website
The website at vida-meds.com provides information about Vida Meds and a starting point for medical weight-management services. By using the website, you agree to use it lawfully and not interfere with its security, operation or other visitors.
Educational information, not medical advice
Content on this website is for general information and does not provide a diagnosis, personalized medical advice, a prescription or a clinician-patient relationship. A licensed healthcare professional determines whether any treatment is appropriate after an evaluation. Neither completing an online questionnaire nor submitting payment guarantees care or a prescription.
Treatment eligibility and availability
Availability depends on geographic location, provider licensure, medical suitability, pharmacy participation and applicable legal restrictions. Individualized compounding, if considered, is subject to additional requirements. Nothing on this website guarantees a particular drug, formulation, dose, price, delivery date or treatment outcome.
Separate healthcare and account services
The intake questionnaire at vida-meds.com/start sends your answers to the clinical platform of the participating medical practice. Patient accounts, messaging, medical records and related healthcare functions are provided through portal.vida-meds.com and the participating clinical service arrangements. Separate medical privacy notices, consents, financial agreements and clinical terms may apply. Review them carefully before agreeing to paid services.
Advertised prices and recurring charges
If a program is advertised with an introductory and recurring monthly price, the relevant plan and checkout will explain the amount currently due, renewal amount and timing, inclusions and exclusions, cancellation rules and any applicable refund policies. The price and billing terms you accept at checkout govern the transaction. A prescription is never guaranteed.
Intellectual property and links
The design, written content and other material on this website are protected by applicable rights. Third-party links are provided for convenience or additional information and are not controlled by Vida Meds. Do not use the website to engage in fraud, unauthorized access or conduct that could harm users or systems.
No emergency service
The public site, general support inbox and ordinary patient onboarding process are not emergency services. For urgent or life-threatening medical needs, call 911 or seek immediate care.
Contact
For general website questions, email support@vida-meds.com.